Effective as of September 19th, 2024.
ExxonMobil (hereinafter referred to as “ExxonMobil”) operates the mobile phone application “Mobil Care” (hereinafter referred to as the “Application”).
This Privacy Policy aims to inform you of our policies regarding the collection, use and disclosure of your personal data when you use the Application, and the options related to this data (hereinafter referred to as the “Policy”).
We also would inform you that we use your personal data to provide the Application and improve your use of it. Your use of the Application is considered a consent to the collection and use of data in accordance with this policy. Terms used in this Privacy Policy shall have the same meanings as in our Terms and Conditions, unless otherwise stated in this Privacy Policy.
We collect different types of personal data for various purposes, in order to provide the Application and improve its use.
During your use of the Application, you may be asked to provide us with certain personally identifiable data, which may be used to contact or identify you (hereinafter referred to as “Personal Data”). Such personally identifiable data may include, but is not limited to, the following:
We may also collect data that your browser sends whenever you visit or access the Application, or when you access the Application from a mobile phone (hereinafter referred to as “Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address, browser type and version, the application pages that you visit, the time and date of your visit, the duration of your visit on those pages, unique device identifiers, and any other identification data.
If you access the Application using a mobile device, the Usage Data may include information about the mobile device used, such as: its type, unique identifier, Internet Protocol address, operating system, type of Internet browser used, unique identifiers and other identifying data.
We use cookies and other similar tracking technologies to track the activity on the Application and save certain data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies will be sent to your browser from the website and saved on your device. The used tracking technologies also include beacons, tags, and scripts to collect and track data and improve the Application.
You can instruct your browser to refuse all cookies or instruct your browser to recognize cookies when they are being sent. However, if you do not accept cookies, you may not be able to use some of the services or features provided through the Application.
Examples of cookies that we use:
ExxonMobil uses the collected data for various purposes, as follows:
Your data, including Personal Data, may be transferred and saved on other computers or servers located outside your country, province or jurisdiction where the data protection laws may differ from those in your country, province or jurisdiction but they provide the same level of protection outlined in the Egyptian laws.
In the event that there is a need to transfer your personal data to a foreign country or save it on computers and servers located within a foreign country that does not provide the same level of protection as Egyptian laws, we will notify you of this event in accordance with law.
In the event that you are outside Egypt, and you choose to provide data to us, please note that we transfer the data, including your personal data, to Egypt, Ireland and Germany where it is processed and saved.
Your acceptance of this Privacy Policy, followed by your submission of this data, constitutes a consent to complete this transfer.
ExxonMobil is keen to follow all necessary steps to ensure that all your data is treated with complete confidentiality and in accordance with this Privacy Policy, and no transfer of any of your personal data will be made to any entity or country unless there are sufficient controls to ensure the protection and safety of your data and personal information.
ExxonMobil may disclose your personal data if it believes - in good faith - that such disclosure is necessary to achieve the following purposes, knowing that such disclosure will be made in accordance with the provisions of the applicable laws of Egypt:
The security of your data is of paramount importance to us, but please be aware that no method of data transfer over the Internet or of electronic storage is 100% secure; While we strive to use and implement all necessary technical and organizational measures and standards to protect your personal data, we cannot guarantee its absolute security.
ExxonMobil and the providers of services related to the Application are committed to retaining your personal data for the period necessary to provide the Application and to continuously improve its use, after which ExxonMobil and the services providers are committed to erasing that data in accordance with the law requirement.
As for the soft copies of your driving license, truck ownership license and personal photo, ExxonMobil and the providers of services related to the Application will erase them within (6) months from the date of its upload.
We may assign third party companies and individuals to provide services, for the purpose of facilitating the services provided through the Application (hereinafter referred to as “Service Providers”), whether to provide the Application on our behalf, to perform services related to the Application or to assist us in analyzing how the Application is used by Users.
Noting that the Service Providers may access your personal data for the purposes of performing the tasks assigned to them only, and they are obligated not to disclose or use it for any other purpose. The Service Providers are also obligated to erase and copy the personal data from their records and devices after the completion of the services.
Your agree to this Privacy Policy and use the Application is considered as a consent to share your collected personal data with service providers, which shall be made within the limits and purposes indicated above and related to the Application and its use.
Some Service Providers (who perform various services for ExxonMobil) may need to make use of the following service providers, in order to monitor and analyze the use of the Application.
ExxonMobil may send you marketing emails related to the services and offers that ExxonMobil provides to you while using the Application. Accordingly, your acceptance of this Privacy Policy is considered as a consent to receive all notices and emails regarding such offers and services, and considered as an acknowledgment that they are being sent for the purpose of Direct marketing and that you have no objection to this communication and receiving these messages and notifications.
The Application may contain links to other websites that are not related to us. If you click on a link belonging to a third party, you will be directed to that third party’s website. Therefore, we strongly advise you to review the privacy policies of these websites that you visit before using them.
We do not control the content, privacy policies, or practices of any third-party website or the services provided by that website, and we do not bear any responsibility in relation to those matters.
This application is not intended for persons under the age of eighteen (hereinafter referred to as “Children”).
We do not knowingly collect personally identifiable data of children under the age of eighteen. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately so that we can take necessary actions. If we become aware that we have collected personal data of children without obtaining parental consent, we will take steps to delete that data from our servers immediately.
We may make amendments or updates to this Policy from time to time, and in that case, we will inform you of any amendments or updates made by posting the new Privacy Policy on this page.
We will keep you informed of all the updates or amendments to the Privacy Policy, via email and/or through a notice that appears on the Application, before the amendments become effective. We will also amend the effective date stated at the beginning of this policy to reflect the date of the last update or amendment.
We advise you to review this policy periodically, in order to find out any amendments made to it, noting that these amendments become effective from the date of their publication on this page.
For any inquiries about this Privacy Policy, please contact us.